Refund Policy

We always try to provide 100% customer satisfaction and ensure our customers receive best possible solution. If by any reason, the services you opted or our QuickBooks care does not meet your expectations, you may opt out within 15 days of the date you opted for the services.

For canceling our services, you can complete the procedure of filling the return request. After your request has been processed successfully, you will receive an email confirmation from our side. This process may take five to seven business working days.

We believe in serving our customers with best service as much as possible. Please go through the below points while filling or opting for cancellation of our services:

  • Users can opt for refund, if or by any chance we are not able to resolve your issues or provide the satisfaction. In that case, users are desirable to file for refund amount.
  • If the primary issue is not resolved by customer support, you are eligible to get your amount within 30 days working days, starting from the date when you opted for our support services.
  • Customer is not eligible for refund in case any of their issue or query is resolved by our support team.

Here is the procedure for online refund request:

  • Describe the reasons for you cancellation.
  • You can cancel your request by any point of time, by simply following the procedure in the cancellation form.
  • You can cancel your request on any working day, by calling our phone number or by mail.
  • The process of cancellation customers’ request will be initiated in the next working day after getting the cancellation request from the customer.
  • We will look into your complaint thoroughly before taking any appropriate decision as we always try to maintain complete clients’ satisfaction.

We endeavor our efforts to make sure our customers get the services up to their expectations, but if any chance, we fail to do so; customers are eligible to terminate their services that are provided by us. We offers refund to all its customers who chooses to terminate the services within the 15 days of undertaking the services. Please note that there will be a deduction of service charges, registration charges and other charges if you choose to cancel our support services within the 15 days. Users have the rights to terminate the services that they have taken from us at anytime.

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